To make the Hajj procedure more efficient, numerous AI-driven technologies have been deployed.
Millions of Muslims from all over the world have come in Saudi Arabia to participate in the Hajj ritual, one of the greatest yearly assemblages in the world, just like every Dul Hijjah, the last month of the Islamic calendar.
The infrastructure and social services of the holy cities of Makkah and Madinah are being stretched to their breaking point due to this enormous flood of pilgrims, yet the Kingdom was adequately equipped to manage this year’s Hajj.
Saudi Arabia’s authorities are employing robotic social workers to provide an amazing spiritual experience, as the country’s technology capabilities continue to grow.
This year’s Hajj was attended by an estimated 1,845,045 pilgrims, of which 90% were foreigners, according to the Saudi General Authority for Statistics.
At every significant site in Makkah and Madinah, social workers whose job it is to improve pilgrims’ Hajj experiences have long been a fixture of the journey.
They are essential in meeting a pilgrim’s requirements and providing assistance. But given the scope of the incident, some are questioning if artificial intelligence may take the place of or even supplement some social work tasks.
Saudi Arabia has a great deal of expertise with technology for the Hajj, especially in the difficult post-COVID-19 seasons. The Nusuk platform was introduced by the Kingdom’s Tourism Authority last year to simplify booking and preparation for the whole Hajj pilgrimage.
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