With a diverse career spanning from cashier to CCO, General Manager, and also Senior Director of Med Surg Solutions, Dr. Charbel Rizkallah holds a PhD in Business Administration and has a background in Electrical Engineering. Delivering solutions in industries like healthcare, aerospace, logistics, and smart cities, Charbel specializes in areas such as search and rescue, AI, telehealth, and energy management.
Med Surg Solutions has solidified its position as a premier provider of renal dialysis, respiratory solutions, and advanced patient monitoring. By leveraging state-of-the-art technologies, the group aims to digitize healthcare processes, improve patient care, and set new standards for regional healthcare excellence.
Early Life Of Dr. Charbel
Dr. Charbel Rizkallah started working at a young age, balancing high school with a job as a waiter in a five-star restaurant. This experience instilled the importance of discipline and a commitment to delivering excellent customer service. He shares, “During my engineering studies, I worked night shifts as a cashier at a supermarket, where I learned the value of time management and financial responsibility.”
After completing his Master’s degree in Computer Communication Engineering, Dr. Charbel landed his first job as an engineer, managing a hospital’s maintenance department. He adds, “This role taught me the critical importance of meticulous planning and risk mitigation, as mistakes could have life-threatening consequences for patients. However, despite the experience gained, I realized that my true passion lay in sales and commercial roles, prompting a career shift.
I spearheaded my employer’s affiliate in Saudi Arabia, growing the business from inception to multimillion-dollar revenues within five years. This journey taught me two invaluable lessons: the power of building a cohesive team aligned with a clear vision and SMART goals, and the significance of family as a driving force for perseverance. To enhance my leadership expertise, I pursued an Executive MBA and Doctorate in Business Administration, focusing on organizational development and change management.”
Presence Of Med Surg Solutions
Dr. Charbel Rizkallah currently serves as Senior Director at Med Surg Solutions, a leading medical company with a solid regional presence covering six countries, including Saudi Arabia, where he is primarily involved in leading the Renal Dialysis, Respiratory Solutions, and Advanced Patient Monitoring Businesses and driving growth across the GC and Levant regions.
Med Surg Solutions has established itself as a leader in those lines of business. Charbel shares, “We constantly innovate and diversify our portfolio to meet the evolving needs of healthcare providers. By forming strategic partnerships with hospitals and leveraging cutting-edge technology, we are working toward digitizing healthcare processes and improving regional patient care.”
On Being A Successful Leader in the Industry
In the healthcare industry, successful leadership hinges on a combination of strategic vision, resilience, and the ability to cultivate a strong team. Dr. Charbel believes a leader must be able to select and mentor a capable team while aligning them with a shared purpose through SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals.
Dr. Charbel Rizkallah says, “In my experience growing a business in Saudi Arabia, I learned that empowering your team to grow at the same pace as the company is vital. A leader’s role is not only to guide but also to allow the team to flourish. Equally important is resilience – the ability to stay the course despite setbacks. I draw motivation from my family, which has helped me stay focused and persistent even during the most challenging times.”
Embracing Digital Transformation
Med Surg Solutions, have fully embraced the digital revolution, integrating advanced technologies into their healthcare solutions. Charbel shares that digitalization is central to their strategy to enhance patient care, improve operational efficiency, and drive cost-effectiveness.
“One of our most significant advancements has been integrating AI and predictive tools into our medical devices, particularly in renal dialysis. Our machines, such as the Baxter CRRT and HD systems, are equipped with AI-driven insights that provide predictive maintenance, optimize machine usage, minimize downtime, and reduce hospital costs. By forecasting equipment issues before they arise, we ensure continuous patient care and resource efficiency.
Our ongoing partnership with critical hospitals, such as KSMC (King Saud Medical City), focuses on driving the digitization of healthcare systems. This includes integrating real-time data analytics, predictive models, and AI-based tools into daily healthcare operations, improving patient outcomes and streamlining hospital processes, reducing operational costs.”
Med Surg has introduced healthcare software solutions for digital patient monitoring, streamlining data management, and meeting regulatory standards. “Our digital systems for renal dialysis and respiratory care extend beyond hospitals, allowing real-time patient monitoring from remote locations and reducing readmissions.” Dr. Charbel adds.
Words Of Wisdom For Beginners, We asked: Dr. Charbel Rizkallah
As an industry leader, Dr. Charbel Rizkallah suggests that anyone entering the healthcare or medical technology field embrace continuous learning. The industry is evolving rapidly with technological advances, and staying updated with the latest trends and innovations is crucial for success.
Moreover, time management is another essential skill, especially when balancing multiple priorities. He shares, “My early work experiences as a student taught me the value of managing my time effectively – a lesson that has been critical throughout my career. Being able to prioritize and focus is vital to achieving long-term success.
I also advise young professionals to develop resilience. The healthcare sector can be challenging, with long sales cycles, regulatory hurdles, and high-stakes decision-making. Persistence in the face of adversity is essential; every challenge or rejection offers a learning opportunity if approached with the right mindset.”
Lastly, Dr. Charbel advises aspiring professionals to focus on building solid relationships with colleagues and clients. Success in this field is not just about technical knowledge but also about how well one collaborates with others. “Leadership is about rallying your team around a common goal and working together to achieve it.” Dr. Charbel Rizkallah adds.
Follow Dr. Charbel Rizkallah
Find Med Surg Solutions on LinkedIn and visit their website http://www.medsurgsolutions.com/
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